Thank you for your interest in our Assisted Transport Service.
If you have any questions, would like to request a quote, or wish to make a reservation, please feel free to contact us by email.

We welcome travelers who may require extra care or support, including seniors, people with disabilities, and those with health concerns. Our experienced staff is here to help ensure your journey is safe, comfortable, and stress-free.

Email
📧 ats@machikai.com
We respond to inquiries in English or Japanese.

To help us assist you efficiently, please include the following details in your message:Your name (or the name of the person making the inquiry)
Preferred date and time of service
Pick-up and drop-off locations (please be as specific as possible)
Passenger’s condition (e.g. wheelchair user, limited mobility, medical needs, etc.)
Type of service requested (e.g. airport transfer, sightseeing support, medical appointment escort, etc.)
Preferred language (English or Japanese)

Once we receive your email, a member of our team will get back to you shortly.
If you have any concerns or special requests, don’t hesitate to reach out. We're here to help.

We look forward to assisting you with reliable and compassionate transportation during your stay in Japan.

Business Information

Provider Name
Assisted Transport Service

Office Address
552-1 Okura-machi, Machida-shi, Tokyo 195-0062, Japan

Phone
📞 +81-42-860-3092
(For urgent matters only. Please contact us by email whenever possible.)